Win Palace casino is one of the member casinos of the group Affactive, such as Big Parker casino.
Casinos Affactive are reputable and display an indecent amount of unresolved player complaints. A link has been established between these platforms and Gold VIP Club. The online casino Gold VIP Club is one of the worst scam casinos ever.
The list of complaints from players registered on Win Palace casino is so long that we highly recommend that all players do NOT deposit on this site, or on the platforms it recommends. Because if Win Palace casino should now have closed, its link spins can fool even the most suspicious of us, and also install viruses.
Who really is WinPalace Casino
Win Palace casino is one of the crooked casinos known as Golden Cherry and Titan. These casinos have the particularity of being powered exclusively by Real Time Gaming and be managed by affiliates Affactive.
Win Palace appeared in 2009 as a property Netad. Netad Management Casinos is actually a subsidiary company Affactive (as RevenueJet) and in 2012, all casinos in this group close and confiscate winnings players.
Win Palace casino has long claimed to be regulated by Cyberluck, a license issued by the government of Curaçao. It turns out that in reality no license of this name exists.
The casinos associated with Win Palace are Titan Casino, Grand Jackpot, Jungle Slots, Golden Cherry, Begado, Big Parker, Loco Panda, OnBling and Classy Coin.
If you have an account on Win Palace (or casinos of the same family)
Your account should be closed as of today. However, since Win Palace casino and its cronies are dishonest sites, your data may have been transmitted.
Therefore, if you receive unsolicited email or spam, immediately demand closure and definitive unsubscription.
If you have a player account Slotocash, Black diamond, Aladin’s Gold, Uptown Ace’s or Slots.Lv we recommend that you stop playing at these casinos.
These platforms may belong to accredited groups but all face numerous disputes over confiscated earnings..
Win Palace casino games
For a while, we could play the flash version of the casino or download the software. No mobile application seems to have existed for this casino.
The selection of games RTG consists of slot machines, table games and video poker.
There is a little more to choose from in the download casino version, but in all there are less than a hundred. There were indeed 45 slot machine games 16 table games and 24 variations of Video Poker..
Registration was required, even just to try out the free games Win Palace.
The design of the site has always remained the same; extremely simplistic and devoid of structured sections. Recurring bugs having persisted for a week have also been observed at Win Palace casino (especially games with features, a.k.a. Feature Guarantee games).
Win Palace has never published the payout rate or the house odds, regardless of the type of game..
Bonus Win Palace casino
Bonuses at Win Palace casino could never be cashed.
Once the wagering requirements were completed, players could withdraw their winnings but their bonus was systematically withdrawn from their player accounts..
Welcome bonus capped at $ 4,000 on first three deposits prompted many players to sign up.
There was also a no deposit bonus offered for a while, only for players who agree to download Win Palace.
This is one of the scam casino tactics to attract players, so always beware of terms of service and large bonus amounts..
Other bonuses Win Palace
Fans of promotions have been delighted with different offers for each type of game:
- Slots 300% up to 3000 $
- 100% blackjack up to $ 500
- Video Poker 100% up to $ 1,000
- High Roller 200% up to 2,000 $
As for the bonus wagering requirements, they varied between 34x and 50x and did not apply to all games (especially table and video poker games).
In itself, it was always almost impossible to withdraw the winnings from bonuses..
In addition to the program were daily bonuses to be won during slot machine tournaments or weekly, for example during the month of May 2014 the special bonus Cannes film festival. For VIP players, it was enough to send an email to customer service for them to be invited to make a large deposit and receive VIP benefits (personalized bonuses, etc.).
Many classic or unusual payment options accepted for making a deposit. For example, the Visa and the MasterCard / Maestro, electronic wallets like PaySafe, Moneybookers, ClickandBuy, Neteller and Click2Pay.
However, withdrawing your winnings could not be done than by Neteller, Click2Pay, bank transfer or check. The minimum withdrawal imposed was $ 100 and maximum $ 500 (or $ 2,500 for VIPs).
Casinos Affactive have always taken on average 15 days to pay the winnings to the winners.
However, player complaints denounce interminable expectations, which will lead to confiscated winnings. An invisible and abusive clause specified amimics maximum winnings set at 10 times the deposit.
Some players lucky to have been paid received advice from the manager Win Palace casino to perform a deposit in order to receive payment of winnings faster.
The customer service team might not respond, or respond within half an hour or after 2 days.
When the speakers (however available regardless of the day and time) answered, the quality of the exchanges left much to be desired, with agents who constantly encouraged players to make a deposit, or to claim new bonuses..
Most of the time, support did not solve the problems they encountered, or they did not seek an alternative solution. Very quickly, player complaints piled up and most went unresolved..